Refund Policy
Please choose carefully as we do not refund if you change your mind. If the goods are faulty we will always meet our obligations under the Consumer Guarantees Act to provide a remedy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned including Downloadable software products, CD’s and DVD’s
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Conference/Event Tickets
Should you wish to cancel a conference or other event ticket, this can be done by contacting the office up until one month of the event start date. Within one month no refund will be issued, but the ticket may be transferred to another name of your choice with no charge.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and await further instructions. Please include your contact phone numbers.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
MODIFICATION OF THESE TERMS OF USE
Churches Education Commission (CEC) reserves the right to change the terms, conditions, and notices under which the Churches Education Commission (CEC) Web Site is offered, including but not limited to the charges associated with the use of the Churches Education Commission (CEC) Web Site.
LINKS TO THIRD PARTY SITES
The Churches Education Commission (CEC) Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Churches Education Commission (CEC) and Churches Education Commission (CEC) is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Churches Education Commission (CEC) is not responsible for webcasting or any other form of transmission received from any Linked Site. Churches Education Commission (CEC) is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Churches Education Commission (CEC) of the site or any association with its operators.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Churches Education Commission (CEC) Web Site, you warrant to Churches Education Commission (CEC) that you will not use the Churches Education Commission (CEC) Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Churches Education Commission (CEC) Web Site in any manner which could damage, disable, overburden, or impair the Churches Education Commission (CEC) Web Site or interfere with any other party’s use and enjoyment of the Churches Education Commission (CEC) Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Churches Education Commission (CEC) Web Sites.
USE OF COMMUNICATION SERVICES
The Churches Education Commission (CEC) Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
- Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
- Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
- Restrict or inhibit any other user from using and enjoying the Communication Services.
- Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
- Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
- Violate any applicable laws or regulations.
Churches Education Commission (CEC) has no obligation to monitor the Communication Services. However, Churches Education Commission (CEC) reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Churches Education Commission (CEC) reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Churches Education Commission (CEC) reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Churches Education Commission (CEC)’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Churches Education Commission (CEC) does not control or endorse the content, messages or information found in any Communication Service and, therefore, Churches Education Commission (CEC) specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Churches Education Commission (CEC) spokespersons, and their views do not necessarily reflect those of Churches Education Commission (CEC).
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO Churches Education Commission (CEC) OR POSTED AT ANY Churches Education Commission (CEC) WEB SITE
Churches Education Commission (CEC) does not claim ownership of the materials you provide to Churches Education Commission (CEC) (including feedback and suggestions) or post, upload, input or submit to any Churches Education Commission (CEC) Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Churches Education Commission (CEC), its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Churches Education Commission (CEC) is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Churches Education Commission (CEC)’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Churches Education Commission (CEC) WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Churches Education Commission (CEC) AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Churches Education Commission (CEC) WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE Churches Education Commission (CEC) WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
Churches Education Commission (CEC) AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Churches Education Commission (CEC) WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Churches Education Commission (CEC) AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Churches Education Commission (CEC) AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Churches Education Commission (CEC) WEB SITE, WITH THE DELAY OR INABILITY TO USE THE Churches Education Commission (CEC) WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Churches Education Commission (CEC) WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Churches Education Commission (CEC) WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Churches Education Commission (CEC) OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Churches Education Commission (CEC) WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Churches Education Commission (CEC) WEB SITE.
SERVICE CONTACT : [email protected]
TERMINATION/ACCESS RESTRICTION
Churches Education Commission (CEC) reserves the right, in its sole discretion, to terminate your access to the Churches Education Commission (CEC) Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the Churches Education Commission (CEC) Web Site. Use of the Churches Education Commission (CEC) Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Churches Education Commission (CEC) as a result of this agreement or use of the Churches Education Commission (CEC) Web Site. Churches Education Commission (CEC)’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Churches Education Commission (CEC)’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Churches Education Commission (CEC) Web Site or information provided to or gathered by Churches Education Commission (CEC) with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Churches Education Commission (CEC) with respect to the Churches Education Commission (CEC) Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Churches Education Commission (CEC) with respect to the Churches Education Commission (CEC) Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the Churches Education Commission (CEC) Web Site are: Copyright 2019 by Churches Education Commission NZ and/or its suppliers. All rights reserved.
TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
